Answers to the questions we get asked most often about our services, billing, and support.
Got questions? We've got answers. If you don't find what you're looking for, feel free to contact us.
QBooks Services provides cloud-based accounting software for small businesses and freelancers, including invoicing, expense tracking, bookkeeping, tax filing support, and payroll management, depending on your plan.
We offer monthly subscription plans. You will be billed automatically each month based on the plan you choose. Payments are processed securely through our payment provider, and we do not store your full card details.
Yes, all plans come with a 30-day free trial. You won't be charged until the trial ends, and you can cancel anytime during the trial at no cost.
Yes. You can cancel your subscription at any time from your account settings or by emailing us at support@qbooksservices.com. Your access will continue until the end of your current billing period.
Since our services are digital, refunds are generally not provided once a billing period has started. However, we do consider refunds for billing errors, duplicate charges, or technical issues on our end. Please see our Refund & Cancellation Policy for full details.
Yes. We use secure encryption and industry-standard practices to protect your data. We never sell your personal or financial information. For more details, please read our Privacy Policy.
Yes, you can switch between plans at any time from your account settings. Changes will be reflected in your next billing cycle.
You can reach our support team anytime by emailing support@qbooksservices.com. We aim to respond to all queries as quickly as possible.